Technical information
Technical details and documentation about web hosting.
Nameservers, DNS and CloudFlare
Nameservers respond to DNS queries for your domain, essentially telling the browser where to find...
Which control panel do you offer? Do you offer cPanel?
All our regular web hosting plans come with cPanel, the long-term industry standard web hosting c...
How can I manage my website? How can I access the control panel (cPanel)?
You can access cPanel (the hosting control panel) by entering yourdomain.com/cpanel in your addre...
Do you make backups of client websites? Where do you store backups? How do I restore a backup? How long do you keep backups?
Frequency and scope We make daily individual backups of all accounts on our shared hosting plans...
Do you support Node.js®? Which versions of Node do you support?
We support running and managing Javascript applications using Node.js® on all web hosting plans. ...
Can I use Git? Do you support version control systems?
We provide full integration for version control via Git through cPanel. You can set up cloning fr...
Can I use an SSL certificate? Can I use HTTPS? Do you support Let's Encrypt?
All our web hosting plans include free HTTPS for all domains and subdomains on the account. This ...
Which PHP versions are supported? Which PHP extensions are installed?
PHP versions All shared hosting plans support the following PHP versions: PHP 7.4 Available u...
How can I change PHP settings? How can I increase the file upload limit or memory limit of PHP?
Changing PHP settings You can find various PHP settings in cPanel under MultiPHP INI Manager, lo...
Common issues related to Wordpress (incl. Elementor)
Listed below are some common issues that sometimes occur when using Wordpress with Elementor or o...
Unable to connect e-mail account to Gmail with POP3. Connection timed out or connection refused in Gmail.
It can be covenient to connect your email account hosted with us to your Gmail account in order t...
How to add an additional website / domain to my hosting plan?
All hosting plans support hosting multiple websites / domains on the same plan. The Rain, Thunder...
My IP was blocked from accessing my website or the hosting control panel!
There are various reason why an IP can end up temporarily or permanently blocked from accessing t...