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Can I use an SSL certificate? Can I use HTTPS? Do you support Let's Encrypt?

All our web hosting plans include free HTTPS for all domains and subdomains on the account. This ...

The Cloudey brand

Our brand We are proud of the Cloudey brand and do our best to take good care of it. We shape o...

Which PHP versions do you support?

We currently support the following PHP releases: PHP 7.1 PHP 7.2 PHP 7.3 The default PHP ve...

Do you have a refund guarantee? How can I get a refund?

Sometimes, things just don't work out. Maybe you decided you don't actually need web hosting righ...

Which payment methods do you accept?

We accept payments via credit or debit card, bank transfer, and iDeal. We are also working toward...

Web hosting terms and conditions

The latest version of terms and conditions for Cloudey web hosting is available on our website. I...

Do you support Node.js®? Which versions of Node do you support?

We support running and managing Javascript applications using Node.js® on all web hosting plans. ...

Can I use Git? Do you support version control systems?

We provide full integration for version control via Git through cPanel. You can set up cloning fr...

Do you make backups of client websites? Where do you store backups? How do I restore a backup? How long do you keep backups?

Frequency and scope We make daily individual backups of all accounts on our shared hosting plans...

Index

This is the knowledgebase and documentation for Cloudey web hosting, web development, and enterpr...

Nameservers, DNS and CloudFlare

Nameservers respond to DNS queries for your domain, essentially telling the browser where to find...

Can I pay on a yearly/annual basis? Which payment terms do you offer?

You can pay for all services on a 1-month, 3-month, 6-month or yearly basis. Do you offer a disc...

Do you accept Bitcoin or other cryptocurrencies?

We do not accept Bitcoins or any other cryptocurrency as payment for our services.

Which control panel do you offer? Do you offer cPanel?

All our regular web hosting plans come with cPanel, the long-term industry standard web hosting c...

How to upgrade/downgrade my hosting service?

If you're running out of resources or, conversely, need to downgrade your service, you can do so ...

How can I manage my website? How can I access the control panel (cPanel)?

You can access cPanel (the hosting control panel) by entering yourdomain.com/cpanel in your addre...

Web hosting plans

Cloudey offers 3 web hosting plans: Rain, Thunder and Tornado. Rain Rain is the entry-level pla...

Which jurisdiction applies to you? Do you comply with GDPR? Do you comply with DMCA notices?

We are governed by the laws and regulations of both Estonia and the European Union, including the...

Where are you based?

Cloudey is officially registered in Estonia, which is part of the European Union. We have a pres...

How long have you been in business?

Cloudey was founded in 2014, so we recently celebrated our 5th anniversary. We have built a solid...