Search Results

We accept payments via credit or debit card, SEPA direct debit (EU only), and iDeal (NL only). W...

Can I use Git? Do you support version control systems?

We provide full integration for version control via Git through cPanel. You can set up cloning fr...

Do you support Node.js®? Which versions of Node do you support?

We support running and managing Javascript applications using Node.js® on all web hosting plans. ...

Do you make backups of client websites? Where do you store backups? How do I restore a backup? How long do you keep backups?

Frequency and scope We make daily individual backups of all accounts on our shared hosting plans...

How to upgrade/downgrade my hosting service?

Web hosting

If you're running out of resources or, conversely, need to downgrade your service, you can do so ...

How can I manage my website? How can I access the control panel (cPanel)?

You can access cPanel (the hosting control panel) by entering yourdomain.com/cpanel in your addre...

Which control panel do you offer? Do you offer cPanel?

All our regular web hosting plans come with cPanel, the long-term industry standard web hosting c...

Can I pay on a yearly/annual basis? Which payment terms do you offer?

You can pay for all services on a monthly or yearly basis. Do you offer a discount for paying lo...

Do you have a refund guarantee? How can I get a refund?

Sometimes, things just don't work out. Maybe you decided you don't actually need web hosting righ...

Why is my invoice not marked as paid?

If you have paid your invoice or think that the invoice should be marked as paid, but you are sti...

What is the payment term for invoices?

Our invoices have a Net 14 payment term by default, ie. invoices have to be paid in full within 1...

Do you accept Bitcoin or other cryptocurrencies?

We do not accept Bitcoins or any other cryptocurrency as payment for our services.

Which jurisdiction applies to you? Do you comply with GDPR? Do you comply with DMCA notices?

We are governed by the laws and regulations of both Estonia and the European Union, including the...

General

General information, billing, payments, refunds, etc.

Which services do you provide?

We strive to offer a full range of services for small and medium enterprises as well as private c...

How long have you been in business?

Cloudey was founded in 2014. We have built a solid foundation for our business and gained a lot o...

Where are you based?

Cloudey is officially registered in Estonia, which is part of the European Union. We have a pres...

Nameservers, DNS and CloudFlare